Customer Service

Find drivers, firmware, manual, patches and updates for your DVD CD duplicators or Printers/Publishers.

Click the links listed below to go to a specific category.

Remote Technical Support

Note: Please call technical support first before downloading the application.

Frequently Asked Question

+ Target Drive Not Ready
+ Source Drive Not Ready
+ Source Disc Empty
+ Target Overflow
+ High Failure Rate or Receive NG Message


Lightscribe Software

Lightscribe Template Labeler Software: Click Here
Please use the following CD Key when you install the software

Image Manager Software: Click Here